A Dual Role: EMT and Administrative Leader

Introduction: The Core of My Role at Phoenix

As the Chief of Staff at Phoenix, my focus spans community collaboration, team building, company culture, administrative tasks, and direct services. The core of my 'why' is a deep-seated desire to make people feel cared for and to support those navigating both challenging and successful times. This ethos is not just a professional stance but a personal commitment that guides my every action.

A Dual Role: EMT and Administrative Leader

Coupling my role at Phoenix, I am also an EMT-Basic, bringing a unique perspective to my work through my comprehensive understanding of the EMS industry. This experience in both emergency and non-emergency services has not only enriched my professional skills but also enhanced my empathetic approach towards people.

The Value of Education and Continuous Learning

My academic journey, marked by an Associate's Degree in general studies from Ball State University, has been foundational in shaping my approach to team building and leadership. It's taught me the importance of diverse knowledge and the power of continuous learning in a rapidly evolving world.

Building Relationships and Making Memories

My time in the EMS field has been a journey of human connection. From talking to the elderly about life lessons to comforting hospice patients with their final wishes, each interaction has been invaluable. I cherish the moments of sharing family photos with those who have no one else or playing with a child's hair while watching Disney movies during transport. These personal connections, even in the midst of emergencies, are what makes this job truly fulfilling.

A Special Bond: The Story of Allen

One of the most memorable experiences has been my partnership with Allen. When we first met, we were both young and navigating our own challenges. Watching Allen grow from a budding EMT to a confident professional branching into occupational health and dispatch training has been a highlight of my career. Our recent reunion, marked by our traditional post-run ice cream, was a reminder of the deep bonds formed in this line of work.

Reflections on Life's Lessons and Joys

The path I've walked has been filled with unexpected lessons, anxiety, and even encounters with the harsher realities of life. Yet, it's also been a path of immense joy, laughter, and daily happiness. The life I lead now, vastly different from what I once envisioned, is one I cherish deeply. It's a life enriched by every person who makes it beautiful each day.

Conclusion: Embracing Hope and Resilience

To conclude, my favorite quote by John Green, "We need never be hopeless because we can never be irreparably broken," encapsulates my outlook on life. It's a mantra of hope and resilience, a belief that regardless of life's challenges, there's always a path forward, a chance for repair, and an opportunity for growth.

Cheyenne Wuebker EMT-B, CRS/CHW, Chief of Staff at Phoenix Paramedic Solutions